Car removal: what to expect
Read the service details below, then share the vehicle information so we can guide the next step.
Car Collection Without Organising a Separate Standard Tow
Car Removal is for owners who need a vehicle collected as part of a clear buying conversation. Tell us what the vehicle is, where it is parked, and what access is like, and we can assess the practical route.
Standard towing is included only when the vehicle is purchased and the collection meets the relevant conditions. This page is not a standalone towing service, so share the full situation before making arrangements.
Can You Remove a Car That Does Not Start?
We can consider non-running vehicles. Let us know whether the car rolls, steers, has working wheels, and can be reached by the collection vehicle. Those details help us plan access safely.
Damaged Car Removal
Accident damage, mechanical failure, missing keys, and long-term storage can all change the collection plan. Describe the condition honestly and include photos where helpful so the route is clear before pickup.
Tell Us About the Pickup Location
Share the pickup suburb and any access details that may matter, such as a narrow driveway, basement, locked gate, steep approach, or limited space for loading.
If the vehicle is at a workshop, storage site, or another managed property, confirm who can provide access and whether any site rules apply.
Same-Day Car Removal When Available
Same-day collection may be available depending on the timing of your enquiry, the vehicle’s location, access, and the collection schedule. It is not a guaranteed service window, so we will confirm what is possible before arrangements are made.
Before the Car Is Collected
- Confirm the make, model, year, and condition
- Tell us whether the vehicle starts, rolls, and steers
- Share the pickup suburb and access information
- Tell us if keys are missing
- Remove personal belongings from the vehicle
- Have photo ID and authority to sell available
- Make sure any finance is cleared before handover
- Let us know about site, workshop, or strata requirements
Bare shells and vehicles missing essential components are not accepted without a prior discussion.
Handover and Payment in Victoria
Before collection, we will confirm the practical details and what is required from the seller. Payment is arranged using a permitted non-cash method such as bank transfer once the handover is complete.
Car Removal FAQs
Can you remove an unregistered car?
Unregistered vehicles can be considered. Tell us the registration status and how the vehicle can be accessed.
Can you collect a car from a mechanic or workshop?
Yes, where the workshop or site can provide access and the collection plan is suitable. Share any access rules before booking.
Is towing included?
Standard towing is included when the vehicle is purchased and the collection meets the applicable eligibility conditions.
Can you collect a car without keys?
Tell us before arrangements are made. Missing keys can affect loading and the collection plan.
Is same-day removal guaranteed?
No. Same-day collection may be available depending on timing, location, access, and schedule.

